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Northpoint Consulting Inc.
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Advisory · Professional services

The trusted advisor in the room before the contracts are signed.

Trusted-advisor consulting that sits above any single project: IT transformation, ITSM, business cases, and independent procurement advisory that protect your interests, not a vendor’s.

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Service snapshot
StanceIndependent
ScopeStrategy → procurement
PlanningStrategy & roadmaps
ITSMService management
ProcurementRFP development & eval
OutputDecisions, documented
01The challenge

The most expensive mistakes are made before delivery starts.

Choosing the wrong platform, writing a vague RFP, or skipping the business case locks in cost and risk for years. Most organisations make these calls without independent, experienced counsel.

Vendor-led decisions

Strategy shaped by suppliers rarely serves the buyer best.

Weak RFPs

Vague requirements produce poor bids and worse outcomes.

No business case

Investments proceed without feasibility or ROI analysis.

Undocumented ops

Without runbooks, knowledge walks out the door.

02The Northpoint solution

ICT Advisory & Transformation

We provide IT transformation and IT service management (ITSM) consulting, prepare business cases and feasibility analysis, and run independent RFP development, evaluation, and procurement advisory.

We also produce strategic ICT plans and roadmaps that tie digital investment to business goals, run technical and operational due diligence for mergers and transformation decisions, and develop application runbooks and operational documentation, so decisions and knowledge are captured, not lost.

Strategic ICT planning

Digital strategy, roadmaps, and network audits that link ICT investment to business goals.

Transformation & ITSM

IT transformation programmes and IT service management engagements.

Business cases

Business-case preparation and feasibility analysis.

Independent RFPs

RFP development, evaluation, and procurement advisory.

IT & operations due diligence

Technical and operational due diligence for M&A, gap analysis, and transformation proposals.

Operational docs

Application runbook development and operational documentation.

03Scope & boundaries

Clear on what's in, and what isn't

No surprises. We define the engagement up front so responsibilities, handoffs, and escalation paths are unambiguous from day one.

Included
Strategic ICT planning, roadmaps & network audits
IT transformation & ITSM engagements
Business-case preparation & feasibility analysis
Independent RFP development, evaluation & procurement advisory
IT & operations due diligence (M&A, gap analysis)
Application runbook & operational documentation
Executive advisory for Boards & C-level
Handled separately
Technical implementation: delivered by the relevant service
Ongoing managed operations: see Managed IT & NOC
Delivery execution: see Project & Programme Management
Security monitoring: see Managed SOC / MDR
04Outcomes & deliverables

What the business actually gets

Independent

Counsel that serves your interests, not a vendor’s margin.

Evidence-led

Decisions backed by business cases and feasibility analysis.

Better bids

Rigorous RFPs that attract and select stronger suppliers.

Documented

Runbooks and records that outlast individuals.

You receive
Current-state & options assessmentBusiness case & feasibility reportRFP pack & evaluation frameworkRunbooks & operational documentationExecutive recommendation
Start here

Book an advisory consultation.

Get independent, experienced counsel before you commit, on strategy, business cases, or your next major procurement.

Book an advisory consultation